Privacy Policy

Last updated: January 2024

Introduction

At Parley, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our debt recovery platform and related services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our platform.

Information We Collect

We collect information that you provide directly to us, including but not limited to:

  • Personal identification information (name, email address, phone number)
  • Financial information necessary for debt recovery
  • Communication preferences and history
  • Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

  • Facilitate debt recovery processes
  • Communicate with you about your account
  • Improve our services and user experience
  • Comply with legal obligations
  • Detect and prevent fraud

Data Protection

We implement appropriate technical and organizational measures to maintain the security of your personal information, including:

  • End-to-end encryption for sensitive data
  • Regular security assessments and updates
  • Strict access controls and authentication
  • Employee training on data protection

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Receive a copy of your data

Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact form or email us at privacy@parley.co.za